Since our inception, SiMX has prided itself on its quality products and services. We offer a 30-day satisfaction guarantee on all software and services. Should you find that one of our products does not meet your needs within the first 30 days after purchase, please contact us for a Return Authorization Number and refund. At that time, you will be asked the reason for the return, which is important for our product development and marketing functions. To receive a refund, all software must be unregistered and then completely removed from your hard drive or other physical locations. Determination of proper unregistration and removal is determined at SiMX's sole discretion and as such, all refunds are at SiMX's sole discretion.
We actively seek new product and process improvement opportunities from discussions with existing and potential clients. If you ever have a suggestion to improve our products or services, please contact us.
We can be reached by contacting:
Att: Satisfaction Guarantee
196 Princeton-Hightstown Road
Building 2A, Suite 12
Princeton Junction, NJ 08550
Changes to this policy
SiMX reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our software and/or site following the posting of changes to these terms will mean you accept those changes. Purchases made prior to the time any change is posted will be treated according to the rules and laws that applied at the time the purchase was made.
This policy and the use of this software are governed by New Jersey law. Any claim related to the purchase or sale of software or this policy shall be brought in a federal or state court in Trenton, New Jersey, within one year after the claim arises. You agree no such claim may be brought as a class action. Users of SiMX consent to the jurisdiction and venue of such court as the most convenient and appropriate for the resolution of disputes concerning this policy. SiMX is controlled, operated and administered entirely within the United States. If you are located outside the United States, please note the information you provide to us will be transferred to the United States. You hereby consent to this transfer.